Medical Administrative Assistant
Give us 20 weeks and we’ll help you change your life! As one of the premier vocational schools in Minneapolis, our curriculum has helped hundreds of graduates launch rewarding careers in the healthcare industry at some of the most innovative companies in Minnesota.
Our medical administrative assistant (MAA) program teaches you the most relevant MAA techniques and practices. This hands-on training course is designed to teach students Microsoft Office, medical billing and coding, HIPAA and other industry practices.The relationships formed with your fellow students, industry mentors, and guest speakers provide you an invaluable network of passionate, diverse healthcare industry allies to call upon throughout your career.
What does a Medical Administrative Assistant do?
Medical Administrative Assistants (MAA) are responsible for a wide range of tasks to ensure the office they are managing functions smoothly. MAAs are also known as medical secretaries. They can perform administrative functions for a hospital or clinic through their knowledge of medical terminology and applications. They can work in a variety of roles and locations with job titles ranging from health unit coordinator or medical office assistant to patient coordinator or admissions coordinator.
MAA Essential Duties
- Interviewing patients for case histories in advance of appointments
- Compiling medical records and charts
- Processing insurance payments
- Operating computer software and office equipment
- Customer service
- Maintaining supplies and appearance for the office
- Professional communication in the workplace
- Medical terminology
- Microsoft Office
- Basic computer skills
- Health education
- Motivational interviewing
- Health Legal Issues
- Medical billing & coding
- Medical office procedure
- Communication skills
- Introduction to insurance
Program Curriculum & Schedule
Weeks 1-10 is a chance for you to start learning the basic knowledge of healthcare administration. This starts with Microsoft Office, and then moves on to medical terminology, HIPAA, legal principles and professional communication. We’ll discuss everyday medical office examples to understand how all of these components impact the office day.
While you’re getting a high-level view of the processes and complexities of being an MAA, you’ll also get a chance to learn about some of the building blocks of the industry.
- Understanding of Microsoft Office 1
- Gain familiarity with business English & technical writing
- Gain confidence with medical terminology 1
- Body systems 1
- Legal principles for medical office
- Ethical principles for medical office
DEVELOPING YOUR SKILLS
Weeks 11-20 is where we build on the foundation you learned in Phase 1. You’ve got the skills and now we put them to the test! This part of the program is designed to challenge students with a higher degree of difficulty in the healthcare industry. You’ll start to learn about medical procedures, insurance, and medical billing and coding. You’ll gain practical experience with the entire medical office process, from problem-solving to evaluating, refinement, and execution.
You’ll gain a deeper understanding of the healthcare industry and begin to see the challenges you are likely to encounter when working in a medical office.
- Gain familiarity with medical terminology & body systems 2
- Gain confidence in professional workplace communication
- Body systems 2
- Medical billing & coding
- Career development
- Medical office procedures & management